Glossary

Term	Description
Board	A digital workspace for visual collaboration where team members can add, organize, and share ideas through content like sticky notes, images, data, and visualizations. A board allows the creation of current and future state scenarios.
Current State	Any elements and relationships that exist within the ServiceNow repository.
Future State	Any elements and relationships that do not exist yet within the ServiceNow repository and need to be “committed”.
Data Hub	Central access point for all ServiceNow data that YouDesign considers as “current state” and can be added to the board. Only tables defined as part of a shape definition are visible within the Data Hub.
Dependency	Refers to relationships between objects i.e. shapes.
Diagram	A visual representation of data with shapes, relationships, and grouping corresponding to the elements of a Model being part of a Board. Typically, a diagram is part of a frame within a board.
Element	An instance of ServiceNow Data e.g. Server ABC loaded from the Data Hub, which YouDesign considers as a “current state element”. Used often as a synonym for “Item".
Folder	Folders are grouping elements within a teamspace to structure boards logically.
Item	An instance of ServiceNow Data e.g. Server ABC loaded from the Data Hub, which YouDesign considers as a “current state item”. Used often as a synonym for “Element”.
Model	The data structure that holds and manages the information the Diagram represents.
Relationship	Typically represented as a link between two shapes in a diagram, indicating how they are connected or related. YouDesign distinguishes the following types of relationships: ► Visual ▶︎ Relationship (many-to-many, defined through ServiceNow suggested relationships) ▶︎ Reference (one-to-many) ▶︎ Hierarchy ▶︎ Related List
Shape	A graphical element used within a diagram to represent an object or a node.
Teamspace	A shared workspace for teams within YouDesign where multiple boards can be created and grouped in folders. Teamspaces can be restricted in terms of tables, shapes, and data available for the users shared.
RTI / RealTime Indicators	Realtime Indicators (RTI) are visual elements strategically integrated with shapes, serving to symbolize various states or conditions, thereby enabling users to quickly identify and understand different aspects or statuses represented in the diagram.